Running Your Coworking Space on One System
Pont founder Manuel Conti and AfricaWorks COO Adhéaume (Ade) Carniel-Perrin explore how coworking and flexible workspace operators can improve visibility, reduce manual admin, and protect revenue with better operations software. The talk covers the full lead-to-member journey, including lead capture, sales workflows, quotes, contracts, deposits, invoicing, meeting room billing, reporting, renewals, and member account health.
Using AfricaWorks as a real-world case study, the session shows how a multi-country coworking and coliving operator moved away from spreadsheets and disconnected systems to manage operations across seven African countries. The conversation highlights common challenges for growing flex workspace businesses, including revenue leakage, human error, staff time lost to admin, fragmented reporting, team adoption, and the need for reliable dashboards across multiple locations.
The talk also looks at how AI can support coworking operators by analyzing live operational data, identifying underperforming products, forecasting availability, surfacing revenue opportunities, and helping teams make faster commercial decisions. It is especially useful for coworking founders, flex workspace operators, community teams, sales teams, finance teams, and multi-location workspace brands evaluating coworking management software, automation tools, or a more scalable tech stack.
Manuel Conti, Adhéaume Carniel-Perrin45 minMonday, Apr 20 
