Less Admin, More Human Work: What AI Will Change for Coworking Teams

About this session

Space Management session with James Brouard, 20 min — recorded at Coworking Tech Week 2026.

In this session, James Brouard, Co-Founder, Director and Product / UX Lead at Hamlet, explores how AI can reduce repetitive admin for coworking teams and create more time for meaningful member interaction. The conversation covers where automation can help today, why shared team context matters, how coworking software is becoming more conversational, and where human judgement still matters most. It is a practical discussion for operators who want to use technology to improve daily workflows without losing the hospitality, presence and personal attention that make coworking spaces valuable.

Running a coworking space still involves a surprising amount of manual work: bookings, contracts, invoicing, follow-ups. But as AI becomes embedded into coworking software, that balance is starting to shift. Can AI enabled workflows save time for coworking teams? In this session, James Brouard, Co-Founder at Hamlet shares how they see this evolution: what tasks are likely to disappear, what becomes easier, and what this means for the role of coworking teams. A conversation about where AI & automation creates real value, and where the human layer becomes even more important. And most importantly how teams can save time to spend with members.