Designing the Invisible: Tech, Events, and the Operating System Behind Great Spaces
Join Jacklyn Warmington (Den1880) for a focused conversation on coworking as a hospitality-led system.
We’ll explore how this mindset shapes the role of technology across the entire member journey, from first visit to daily use — and where tech should stay invisible to support a seamless, high-touch experience. From core systems like bookings, access, and communication to the idea of “invisible infrastructure,” we’ll look at what simply needs to work and what happens when it doesn’t.
We’ll also dive into events as a key part of the operating system at Den1880, how they’re powered behind the scenes, and how technology supports spaces that constantly shift between work, community, and content.
What you'll learn:
- Hear an operator's real decision-making process for choosing tech
- Understand what operators actually prioritise when evaluating software
- Learn the pitfalls and surprises of software adoption from the frontline
