Jacklyn Warmington

Chief Operating Officer

Den1880

Space Management

Scan to view
on your phone

Watch Recordings

Recorded sessions from Coworking Tech Week featuring Jacklyn Warmington.

45 min

Designing the Invisible: Tech, Events, and the Operating System Behind Great Spaces

Panel Discussion

Chapters

1:09Inside Den 1880: a historic coworking space in WaterlooJacklyn Warmington introduces Den 1880 and the mix of coworking, private offices, events, gym, and wellness spaces inside the restored 1880 building.3:43Why coworking spaces need to operate like hospitality businessesThe conversation looks at how comfort, atmosphere, service, and small details influence whether members choose to work from a space instead of staying home.6:49The tech stack behind a modern coworking spaceJacklyn shares the core tools Den uses for member management, access control, WiFi, check-ins, events, and day-to-day operations.13:02How technology shapes the member journeyThis section follows how people discover the space, book, arrive, check in, get onboarded, and move through the building with fewer manual touchpoints.17:18Where coworking tech can create frictionJacklyn discusses the practical issues operators deal with when apps, access control, AV equipment, microphones, sound, or room setup do not work smoothly.20:15Building community beyond digital toolsThe discussion turns to member introductions, events, name tags, happy hours, and why in-person hosting still matters in a coworking environment.25:30Choosing coworking software that saves the team timeJacklyn explains what Den looked for when moving to a new platform, including automation, CRM, lead tracking, custom forms, and easier member communication.28:54Training a small team to run a complex spaceThis moment covers how the team learns the building, the software, the access tools, and the everyday fixes that keep the member experience consistent.30:35The small technology details members notice mostThe conversation highlights everyday operational details like coffee machines, microwaves, desk drawers, temperature, and room controls that quietly affect the experience.32:22What Den would redesign in its tech setupJacklyn reflects on the parts of the setup she would rethink, especially around access control, check-ins, platform selection, and integration choices.34:46Balancing technology with human experience in coworkingThe closing section focuses on how operators can use technology to support comfort, reliability, and hospitality without making the space feel over-managed.

About Jacklyn Warmington

Jacklyn Warmington is Chief Operating Officer at Den 1880 in Waterloo, where she oversees the day to day running and growth of a community-led workspace built around flexibility, collaboration, and meaningful work. She focuses on member experience, operational delivery, and building an environment that supports both independent professionals and teams.

She stepped into the COO role after leading operations at Den 1880, giving her a hands-on view of what it takes to run and scale a workspace from the inside. Her background also includes running her own business, bringing a practical understanding of what members need from a workspace to do their best work.

Talk at CTW 2026

All session times are shown in UK time [UTC+1 | BST] (Europe/London).

Wednesday, Apr 224:00 PM UK time · 45 minPanel Discussion

Designing the Invisible: Tech, Events, and the Operating System Behind Great Spaces

Join Jacklyn Warmington (Den1880) for a focused conversation on coworking as a hospitality-led system.

We’ll explore how this mindset shapes the role of technology across the entire member journey, from first visit to daily use — and where tech should stay invisible to support a seamless, high-touch experience. From core systems like bookings, access, and communication to the idea of “invisible infrastructure,” we’ll look at what simply needs to work and what happens when it doesn’t.

We’ll also dive into events as a key part of the operating system at Den1880, how they’re powered behind the scenes, and how technology supports spaces that constantly shift between work, community, and content.

What you'll learn:

Hear an operator's real decision-making process for choosing tech
Understand what operators actually prioritise when evaluating software
Learn the pitfalls and surprises of software adoption from the frontline

Discover More Speakers

Explore the full lineup of industry experts and innovators at Coworking Tech Week 2026.