Oliver Easton-Hughes

Chief Strategy Officer

Koho.ai

Sales & Marketing

Scan to view
on your phone

Watch Recordings

Recorded sessions from Coworking Tech Week featuring Oliver Easton-Hughes.

20 min

Koho Context Platform - Data Health Free

Sales & Marketing

Chapters

0:00Why data health matters for coworking operatorsOliver Easton-Hughes joins the session to explain why reliable business data is becoming essential for coworking teams. The discussion starts with the practical challenges operators face when sales, contracts, inventory and customer information live in different places.5:00How Koho brings coworking data into one viewOliver introduces Koho’s Context Platform and how it helps operators combine information from tools like PMS, CRM and finance platforms. This section is useful for anyone trying to understand how coworking businesses can get a clearer view of performance without rebuilding their tech stack.10:00The hidden revenue risk in missing contract dataThe conversation looks at common data gaps around renewals, notice periods, break clauses and contract terms. Oliver explains why these details matter when teams are trying to protect recurring revenue and avoid late renewal conversations.15:00Using data to spot churn before it happensOliver walks through how operators can combine renewal dates, vacancy trends, lead conversion and member engagement to identify risk earlier. This chapter shows how coworking teams can move from reacting to notice periods to preparing ahead of time.20:00Understanding the real value of a coworking customerThe discussion turns to discounts, ancillary spend and renewal strategy. Oliver shares how looking beyond headline rent can change the way operators evaluate customer value and negotiate with members.25:00What Koho’s Data Health Free checks for operatorsOliver introduces Data Health Free and shows the types of issues it can uncover across bookings, contracts, deals and customer records. Viewers can see how missing or incorrect fields become easier to identify and prioritise.30:00How AI changes the value of clean coworking dataThe session moves into AI adoption and why tools like ChatGPT or Claude are only useful when the underlying business data is reliable. Oliver also explains how Koho is thinking about giving operators better ways to use their own data with AI tools.35:00Q&A: When smaller coworking operators should care about dataLisa asks whether Koho makes sense for a one-location business. Oliver explains why smaller operators may benefit from putting better reporting and revenue discipline in place before they scale.40:00Q&A: How operators can start using Koho with their existing toolsPauline asks what data operators need and whether they must already use coworking software. Oliver explains how Koho works with PMS platforms, CRMs, native integrations and CSV data.45:00Q&A: What signals reveal churn risk in a coworking businessCedric asks whether Koho looks at occupancy, space usage, support tickets and payment issues. Oliver explains how these signals can help operators understand customer risk more clearly.50:00Q&A: How often Koho updates operator dataThe final question covers how current Koho’s data is and how often it refreshes. Oliver explains the 24-hour ingestion cycle and why near-live visibility matters when operators are making commercial decisions.

About Oliver Easton-Hughes

Oliver Easton-Hughes is a growth leader and commercial strategist with over 20 years of experience driving revenue, marketing, and operational performance across multiple industries. He is currently Chief Strategy Officer at Koho.ai, where he leads sales and marketing strategy with a focus on transforming data into revenue for commercial real estate and flexible workspace operators.

Before joining Koho.ai, Oliver played a key role at Huckletree, where he led growth and marketing across the business. His work included improving lead generation, streamlining revenue operations, rebuilding reporting systems, and creating more effective processes across sales and marketing. He also helped strengthen CRM implementation, lead nurturing, and client acquisition frameworks, supporting a more data-driven and scalable commercial approach.

With deep expertise across revenue operations, business operations, and marketing technology, Oliver is known for connecting strategy with execution. His work helps organisations build clearer systems, make better decisions, and unlock more consistent growth.

Talk at CTW 2026

All session times are shown in UK time [UTC+1 | BST] (Europe/London).

Friday, Apr 242:00 PM UK time · 20 minSales & Marketing

Koho Context Platform - Data Health Free

Every flex workspace operator is looking at AI right now. Boards are asking about it. Staff are experimenting with it. Vendors are promising it. And the pitch is always the same: plug in an AI tool, save some time, grow some revenue. But the incremental gains from bolting AI onto your workflow mean nothing if the foundations aren't strong. When your CRM has stale pipeline dates, your PMS has missing square footage, and your contracts don't match your invoicing, AI doesn't fix those problems. It scales them - faster and more confidently than any human would. That matters because every agentic workflow you want to launch - automated lead qualification, renewal risk scoring, AI-powered pricing recommendations - inherits the data quality sitting underneath it. If the foundation is unreliable, the automation is unreliable. It just looks more polished while it misleads you. This is what Data Health Free is for. Connect your systems, get an honest assessment of where your data is broken, and fix it - for free. No payment, no commitment. Just the foundation that makes AI actually work. Because you can't automate what you can't trust.

Koho.ai at CTW

Koho.ai

Workspace Revenue. Delivered.

Discover More Speakers

Explore the full lineup of industry experts and innovators at Coworking Tech Week 2026.