Chikako Tsuda

Hub Manager

FUTRWORKS (Osaka)

Member ExperienceCommunication

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Recorded sessions from Coworking Tech Week featuring Chikako Tsuda.

45 min

Inside the Tech Stack of Japanese Coworking Spaces

Panel Discussion

Chapters

0:00Tech in Japanese Coworking SpacesA practical look at how Japanese coworking spaces use technology behind the scenes, from member management and bookings to access, payments, Wi-Fi, and community operations.2:16Meet the Operators Behind the SpacesYuta Aoki introduces the panel, with perspectives from FUTRWORKS Osaka, Impact HUB Tokyo, The DECK Osaka, and CIC Japan. The chapter sets up the different types of coworking spaces covered in the discussion.9:07Why Coworking Tech Has to Earn Its PlaceThe panel explains why coworking spaces adopt technology in the first place: to reduce admin, save staff time, manage growth, and give community managers more room to focus on members.15:53The Hardest Parts of Running a Coworking Space in JapanImpact HUB Tokyo and The DECK discuss the operational challenges that matter most in real life: Wi-Fi, access control, locks, invoicing, reservations, member systems, and local Japanese requirements.19:48Building Coworking Spaces for International MembersThe speakers share how Japanese coworking spaces support foreign founders, digital nomads, and non-Japanese speakers through multilingual staff, global tools, onboarding, and cultural understanding.27:48Where Human Touch Beats AutomationA grounded discussion on where coworking spaces deliberately avoid too much tech, including member relationships, community building, internal notes, face-to-face conversations, and the design of the physical space.38:16What Coworking Tech Still Gets WrongThe panel highlights the problems that still need better answers: messy internal files, finding great community managers, digital skills, air conditioning, comfort, air quality, and the physical experience of work.43:30Tech Mistakes Coworking Operators Should AvoidA candid look at bad or frustrating investments, from coffee machines and cheap cables to AV setup, meeting-room equipment, and air conditioning decisions that do not match how members actually use the space.46:27The Hidden Complexity of Coworking Billing in JapanThe discussion turns to tax, invoicing, accounting, memberships, events, grants, corporate clients, and international payments, one of the less visible but highly important parts of running a coworking business.48:10Lessons for the Future of Coworking OperationsThe closing takeaways focus on choosing tools with care, protecting staff time, improving the member experience, and remembering that great coworking still depends on both reliable technology and strong human presence.

About Chikako Tsuda

Chikako Tsuda is a community builder and hub manager connecting global entrepreneurs, startups, and remote teams with Japan’s innovation ecosystem. As Hub Manager at FUTRWORKS in Osaka, she leads the development of an international coworking and startup hub designed to foster collaboration, creativity, and cross-border business opportunities.

She oversees community building, global partnerships, and event programming, creating an environment where local and international members can connect, collaborate, and grow. Through curated programs, retreats, and business initiatives, she helps position FUTRWORKS as a gateway for global teams looking to engage with Japan.

With a background in event planning, recruitment, and training within the Hankyu Hanshin Group, Chikako brings deep experience in bringing people together across cultures and disciplines. Her work is driven by a passion for creating meaningful connections and enabling new ideas to emerge through shared spaces and experiences.

Talk at CTW 2026

All session times are shown in UK time [UTC+1 | BST] (Europe/London).

Friday, Apr 249:00 AM UK time · 45 minPanel Discussion

Inside the Tech Stack of Japanese Coworking Spaces

JCCO led conversation on the tools and tech used in Japanese coworking spaces.

What you'll learn:

Discover the technology landscape in Japanese coworking spaces
Learn how the Japanese market approaches workspace operations differently
Hear operator perspectives from one of Asia's most mature coworking markets

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Explore the full lineup of industry experts and innovators at Coworking Tech Week 2026.